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Privacy Policy

Effective Date: 31 May 2022

At Ottoman Malaysia, we are committed to protecting your privacy and ensuring the security of any personal information collected through our website. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us. By accessing our website and providing your personal information, you consent to the practices described in this policy.


1. Information Collection and Use

1.1 Personal Information

We may collect personal information such as your name, email address, phone number, and shipping address when you place an order, subscribe to our newsletter, or submit an inquiry through our contact form. This information is necessary to fulfill your orders, communicate with you, and provide you with the best possible service.

1.2 Tracking Information

When you visit our website, we may automatically collect certain information through cookies, log files, and similar technologies. This includes your IP address, browser type, operating system, referring URLs, pages visited, and other browsing information. We use this information to analyze trends, administer the website, and gather demographic information about our user base as a whole. This data helps us enhance your browsing experience and improve our website's performance.

2. Information Sharing and Disclosure

2.1 Third-Party Service Providers

We may engage trusted third-party service providers to assist us in operating our business and delivering services to you. These service providers may have access to your personal information, but they are only authorized to use it as necessary to perform their services on our behalf and are obligated to keep your information confidential.

2.2 Compliance with Laws and Legal Requests

We may disclose your personal information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders. We may also share information when we believe it is necessary to protect our rights, investigate potential fraud, or take action against illegal activities.

3. Data Security

We take appropriate measures to protect the security of your personal information. We implement technical, administrative, and physical safeguards to prevent unauthorized access, use, disclosure, or alteration of your information. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

4. Your Choices and Rights

4.1 Updating Your Information

If you need to update or correct your personal information, please contact us at, and we will assist you in making the necessary changes.

4.2 Opting Out

You have the option to opt out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails or by contacting us directly. Please note that even if you opt out of receiving marketing emails, we may still send you transactional or administrative messages related to your orders or inquiries.

5. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Ottoman Malaysia. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

6. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:


Thank you for entrusting Ottoman Malaysia with your personal information. We are committed to maintaining your privacy and safeguarding your data.

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